FAQ's
Whether you’re curious about safari itineraries, accommodations, packing tips, or booking policies, you’ll find helpful information here. If you have more question please feel free to reach us via contact form.
We offer a variety of secure payment options to make the booking process convenient for our clients. You can pay via:
- Credit and Debit Cards (Visa, MasterCard, etc.)
- Bank Transfers
- Mobile Payment Platforms (popular in Tanzania, such as M-Pesa)
- Online payment gateways (e.g., PayPal)
Yes, but the specifics depend on the terms and conditions of your booking. Refunds may vary based on the cancellation timeframe and the policies of our partners, such as lodges.
There is no strict age restriction for safari travel, but we recommend considering the nature of safari activities when planning for young children or elderly travelers. Many lodges and camps welcome families with children, and some even offer tailored activities for younger guests. However, certain safari activities, like walking safaris, may have minimum age requirements for safety reasons (usually 12 or older). For senior travelers, we can arrange customized itineraries to ensure a comfortable and enjoyable experience.